Sunday, November 24, 2013

"Eyes" Prevent Unwanted Behavior

"Studies show that people adhere to rules more when they think they are being watched, even if the watching eyes are fake," according to a post by Mike Michalowicz. "A recent stop at a McDonald’s showed this technique in practice. Above the drink and condiment bar where customers serve themselves are the eyes of Mona Lisa. Clearly this isn’t strangely placed art work, it is a technique to prevent customers from over serving themselves." Read more.

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