“SynergEyes, Inc., has changed its policies for ordering and returning lenses,” according to a notice from the AOA. “Effective Nov. 1, prescribers will no longer need to return lenses in order to receive credit for discontinued fits, whether they are working with Duette, UltraHealth or SynergEyes lenses. In addition, the warranty period for all lenses will be 90 days and receiving credit, when necessary, will be easy and hassle-free. SynergEyes also will be automating a number of procedures, from account setup to billing. Accounts will have the option to receive printed versions of their statements or go paperless by using an online account management system.” Read more.
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