EyeMed Launches Member Mobile App

EyeMed Vision Care has launched a mobile app so its members can access information about their vision plans, a digital copy of their member ID card, and locate network provider. The “EyeMed Members” app is available through the iTunes store for iPhone, iPad and iPod Touch users. EyeMed plans to launch a version of the app for Android devices soon. The current version  requires iOS 6.1 or later version and is optimized for iPhone 5. Read more.

BC/BS of Massachusetts Hooks Up with EyeMed

Blue Cross Blue Shield of Massachusetts (BCBSMA) has created a new vision care plan, called Blue 20/20 with EyeMed Vision Care. It will provie for routine eye exams and savings on lenses and coatings through a network of more than 60,000 independent and chain providers, including LensCrafters, most Pearle's, Target, Sears, and JCPenny. For more information about Blue 20/20 contact your sales representative or call (800) 422-3545 for small group direct sales or (800) 531-2563 for small/large brokered sales. Read more.

EyeMed Expands Sponsorship in OneSight's Van Program

EyeMed Vision Care has expanded its role OneSight's 2014 Vision Van Program as a presenting sponsor. The 2014 Vision Van program will provide free vision care and eyewear to thousands of students across 15 states including Arizona, California, Colorado, Florida, Indiana, Illinois, Louisiana, Maine, Minnesota, Missouri, Nevada, New York, Ohio, Utah and Wisconsin, according to a company spokesperson. Students will receive comprehensive eye exams onboard EyeLeen, OneSight's mobile vision center. The van is equipped with two exam lanes staffed by doctors, opticians, and lab technicians volunteering from LensCrafters, Pearle Vision, Sears Optical, Target Optical or other local providers. Local EyeMed associates, clients, and partners also volunteer to support clinic operations. Most prescriptions will be filled onboard EyeLeen. Read more.

EyeMed Wins Again

EyeMed Vision Care, Luxottica's vision benefits company, is boasting that its Customer Care Center recently earned the distinction as a Certified Center of Excellence for the fourth consecutive year by BenchmarkPortal. “The certification of EyeMed is a direct result of its leadership’s commitment to balancing cost–effective solutions with best-in-class service performance,” said Bruce Belfiore, CEO of BenchmarkPortal. “It is an achievement of distinction.” Read more.

EyeMed Says New Approach Makes Business Easier for ECPs

EyeMed Vision Care is implementing an updated business model that will keep it simple for eye care professionals to do business with the company and improve exam reimbursements. The model was tested with more than 150 independent provider locations and is designed to support provider practice growth, simplify administration, and deliver a wide choice of products and labs, according to a company spokesperson. The model was designed over the past two years with input from more than 2,000 independent providers collected through focus groups, beta tests, and a pilot program of more than 150 different provider locations. Read more to find out about the benefit details.

EyeMed Launches New Plans

EyeMed Vision Care has launched EyePrefer vision plan. It has three levels of coverage. The new plan came about as a result of a study of its members. When offered a choice, members selected an enhanced plan 65 percent of the time. The survey also revealed that 87 percent of members want a tool to help guide decisions about selecting a plan. As a result, EyeMed developed EyeNav, an online tool that guides employees through a series of questions and recommends an EyePrefer plan based on their responses. Read more.

CT Health Exchange Exchange Stand-Alone Vision Plans

“Surprisingly, stand-alone vision plans, like VSP Vision Care and Eyemed, have not yet been included in the Connecticut Health Insurance Exchange when care begins on Jan. 1, 2014. If these plans are not permitted to participate when the exchange begins or at any future point, millions of people in our state could be forced to find new eye doctors,” writes Joel Roffer, a Farmington optometrist, in the Hartford Business Journal. “With such major changes affecting our healthcare delivery model, it's more important than ever that we urge our Connecticut Health Insurance Exchange Board to recognize the benefits of vision care and the importance of protecting consumer choice with the inclusion of stand-alone vision plans.” Read more.

EyeMed's Call Center Gets Certified

EyeMed Vision Care’s customer call center has earned its third straight “Certified Center of Excellence” designation from BenchmarkPortal. BenchmarkPortal also ranked EyeMed’s call center in the Top 15 of the Top 100 Award for the second year in a row. EyeMed is one of the nation’s leading vision benefits companies and part of Luxottica, a leader in vision care and eyewear.Read more.

EyeMed Upgrades Website

EyeMed Vision Care, Luxottica's vision benefits company, gave its Website (www.eyemedvisioncare.com) a makeover. For example, a game in the open enrollment section tells individuals how eye exams can detect vision problems, eye diseases such as glaucoma and macular degeneration, and high-risk health conditions such as diabetes, high cholesterol, high blood pressure and even cancer.

Consumers Prefer Evening and Weekend Hours

The survey, commissioned by EyeMed Vision Care, one of the nation’s leading vision benefits companies, found that while 60 percent of respondents indicated they prefer to access vision care services on regular weekdays before 6 p.m., nearly 25 percent of respondents prefer to access vision care on Saturdays at eye care/optical locations with all-day hours. Another 12 percent prefer weekday evenings after 6 p.m., and 4 percent prefer Sundays. In the poll*, conducted by EMI – Online Research Solutions, corrective-lens wearing consumers were asked, “What is your preferred time of day to shop for and purchase your vision correction (services)?”